Online Payment FAQ’s



Below are some Frequently Asked Questions about our online payment system. If you have any other questions, please don’t hesitate to contact us.

What currency are transactions shown / calculated in?  

All transactions are shown and calculated in New Zealand Dollars, this may then be converted to your own local currency in PayPal, and on your credit card transactions. A currency conversion fee may apply and be charged by your bank. 

How is Shipping Calculated?  

Shipping is calculated based on the transaction amount as set out below. Shipping cost is worldwide and includes postage and packaging. 

Transaction Amount

Shipping Cost

$0.01 – $25.00 $10.00 NZD
$25.01 – $45.00 $13.00 NZD
$45.01 – $65.00 $16.00 NZD
$65.01 – $85.00 $20.00 NZD
$85.01 – And Above $25.00 NZD

 

What online payment system do you use? 

Online payments are conducted through the Secure PayPal Online Credit Card payment system Please see the PayPal website for more information on Secure Online payments. 

Is the Secure Online PayPal facility safe? 

Absolutely! Please see the PayPal website for more information on Secure Online payments. 

What methods of payment do you accept? 

Secure Online PayPal Credit Card Payments, Cash to any band member, and Bank Deposit by arrangement.  

What do I do if I want to pickup my purchase from a Band Member? 

Please contact us to arrange this. You can give the band member cash for the purchase or pay via the Secure PayPal facility, and the band member will reimburse your shipping charges when your purchase is delivered. 

When will my purchase be shipped? 

Under normal circumstances, your purchase will be shipped the next business day after the payment has been cleared and shipping details (Shipping Address) confirmed, please allow extra time for public holidays.